Car Insurance FAQs #3

Why is the insurance company not returning all of my premium after the policy was canceled?

Depending on the type of policy, you may be required to pay a minimum premium, or the premium may be fully "earned." In other instances, if you replaced your coverage with a different company, during the policy term, you may be subject to a "short-rate" penalty, which is usually about 10% of the unearned amount. You might also have some premium due for recent changes in coverage. The company should be able to provide a detailed billing history that explains the return-premium calculation.

Am I required to complete a medical questionnaire?

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